On the other side of asking powerful questions is listening—to what people say with an open mind and heart.

When we’re operating above the line—in work and in life—we’re better leaders workers, parents, partners, people.

I’m revisiting THE LINE this month—which gives context for some essential leadership skills and is the best gauge EVER for being effective, in work and life. I’ve written about it before so this is part 2.

Lists like these only come out every four years so seize the day! And by the way, these are things that make us better humans. So whether you’re running an organization, a team or your sweet self, they’ll make your life a little better. I promise.

How many hours do you spend in meetings? How many of those meetings warranted the time, energy and money for everyone to be there? Read about how leaders (and their people) show up in meetings so that the resources committed to them—in money, energy, and good will— maximize impact and get great results.

“I love bowls…they are the ultimate holders of space and at the same time, containment.”

I got kind of obsessed with the question, “what’s wrong with being right?” after my conversation with Kimeshan and Ryan, that I posted earlier this year. So I bugged my friends Lisa & Howard Goldman, on one of their epic walks, to ask the same question. Enjoy.

I’m all in on leading with heart.

Leaders may be great strategists and visionaries, but if they’re missing “heart” skills, they will likely, eventually, hit a wall. This is why growing and magnifying these skills is a big focus of leadership coaching.

Regardless of where you sit in your organization, you can use these steps to crush it in your everyday communications.

Here you go, go, go!

When we lead from above the line we are curious and committed to learning (or understanding). When we lead from below the line we are defensive and committed to being right.

We don’t pay enough attention to endings and beginnings. Or maybe, we pay the wrong kind of attention to them.

Feeling a little meh about the big goals and intentions you started the year with?

If yes, you’re not alone.

When Chris Swanson, a sheriff in Flint Michigan, approached protesters in the wake of George Floyd’s death he said, “The only reason we’re here is to make sure you have a voice…We want to be with you all, for real.” He didn’t wear a helmet or carry a baton. He joined the walking crowd to cheers and hugs and gratitude. He led.